How it works
Five steps, no surprises, and a clear answer to who you are actually dealing with.
1. You tell us what you need
For travel: dates, who is travelling, what you want to see, and a rough budget. For treatment: what you are considering, your city, when you could travel, and any reports or photographs you already have.
2. We come back with options and an itemised price
Not a range designed to be vague — a breakdown: treatment or itinerary, accommodation, transfers, interpretation where needed, and what is not included. If something changes the price, we say so in writing.
3. You decide
Nothing is booked and nothing is charged until you confirm. Ask as many questions as you like in between; that is what the conversation is for.
4. The provider contracts with you and takes your payment
This is the part most intermediaries are vague about, so we are not. Your contract and your payment are with the licensed Turkish travel agency or the clinic — not with us. That is what keeps your price at their price.
5. We stay on the case
We check in before you travel, on the day, and after. If something is not working, you tell us and we take it up with the provider on your behalf.
What we need from you to quote accurately
- Travel dates, or the window you are considering
- How many people, and ages if children are travelling
- For treatment: any medical reports, scans or photographs you already have
- Your budget expectation — an honest number saves everyone time
- Whether someone is travelling with you
Our response time
We aim to answer within a few hours during Turkish business hours, and the same day outside them. Treatment enquiries and travel enquiries are handled by the same small team, so if yours is urgent, say so.